The BIG, commerce Podcast
The podcast for BigCommerce merchants, agencies and anyone with an interest in e-commerce. We talk about the latest features, updates and stories from BigCommerce, as well as e-commerce industry news and trends.
Episodes
40 episodes
Mastering Black Friday/Cyber Monday pricing strategies, with Burc Tanir from Prisync
Get set to master the art of Black Friday and Cyber Monday pricing strategies with Luigi and Burc Tanir, the e-commerce pricing expert and CEO of Prisync.Learn how to avoid common pitfalls most retailers fall into during the holiday sea...
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36:24
Using automation in e-commerce Customer Service during BFCM, with Natalie Barton from Gorgias
Are you prepared to revolutionise your understanding of customer service in the e-commerce realm? Natalie Barton from Gorgias brings her vast experience to the table, discussing how Gorgias streamlines customer communication and enhances custom...
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31:49
Mastering e-commerce personalisation during BFCM, with Dilyar Askar from Justuno
Boost your online conversions and make your e-commerce store stand out from the crowd this Black Friday/Cyber Monday with insights from Dilyar Askar of Justuno, a leading conversion rate optimisation platform.We dive deep into the world...
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46:51
The road to e-commerce mastery, with Tom Armenante from GTSE.co.uk
Get ready for a masterclass in e-commerce as we invite Tom, co-founder of GTSE, on a deep dive into the nuts and bolts of running a successful online business.From finding a unique niche in cable ties to managing a massive product data ...
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42:03
Harnessing the power of Reviews and Loyalty programs in e-commerce, with Mike Berardo from Stamped
Have you ever stopped to ponder the power of reviews and customer loyalty in the world of e-commerce? Picture this episode as a golden ticket, unlocking the secrets of harnessing these factors, especially in a landscape where customer acquisiti...
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45:38
Mastering Black Friday Cyber Monday: Strategies, challenges and tools for a successful BFCM campaign
Get ready to become an expert on navigating the Black Friday Cyber Monday season with Ivan and me as we unravel the secrets of crafting a victorious campaign.How can current economic uncertainties shape this year's sales and is it a sma...
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49:55
What the Calashock Partner ecosystem looks like, with Ivan Stefanovski
Ready to dive into the complex ecommerce partner landscape? Join us as Ivan Stefanovski, Director of Client Success and Partnerships at Calashock, offers an exciting deep dive into the world of e-commerce partnerships. His insights...
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44:12
Webinar: Expert talk - Multichannel vs Omnichannel, Conquer your e-commerce Strategy, with BigCommerce and Skyvia
Unravel the complex world of multi-channel and omnichannel strategies in e-commerce as we venture on a thrilling exploration with industry experts Halie Adams from BigCommerce, Dmitry Alasania from Skyvia, and Luigi Moccia from Calashock. Disco...
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1:00:06
Transforming Markets: A Deep Dive into Online Marketplaces
Get ready to unravel the intricate workings of online marketplaces, their evolution, and the key role trust plays in their success with our guest, Shirish Nadkani, a seasoned tech entrepreneur and marketplace aficionado. Prepare to dive deep in...
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40:04
Decoding International Taxation, with James Bright from Avalara
Do you ever feel like you're navigating a labyrinth when it comes to tax strategy, especially when expanding internationally? Fear not, because we've got James Bright from Avalara, a leading tax management solution company on our show, ready ...
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44:02
Exploring the Power of Integration in e-commerce, with Dave Malda from Jitterbit
Imagine a realm where data flows seamlessly, customer experience soars and merchants run efficient, profitable businesses. This isn't a utopia, but a reality when the power of integration in e-commerce is harnessed.Join us as we explore...
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43:48
The Art of Harnessing Customer Reviews for e-commerce, with Charlotte Talesnick from Yotpo.
Ever wondered how to make the most of customer reviews in your e-commerce strategy? Joined by our insightful guest, Charlotte Talesnick from Yotpo, we unpack the magic of review analytics and their transformative impact on e-commerce.In...
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36:42
Mastering Product Data Management, with Nicole Kiernan from Pimberly
Ready to revolutionise your e-commerce business? Tune in as Nicole Kiernan from Pimberly takes us on a transformative journey of optimising your B2B tech stack. Nicole unravels how Pimberly’s bespoke implementations can maximise your tech stack...
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32:01
Revolutionising Your E-commerce Business with AI: Tools, Tips, and Strategies
Ready to revolutionise your e-commerce business using artificial intelligence? That's exactly what we're diving into in today's solo cast.Strap in as we explore how tools like Google's Bard and ChatGPT can be used strategically to super...
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16:53
Unlocking Omnichannel growth for B2B merchants, with Matt Dornfeld from Feedonomics
Join Luigi and Matt Dornfeld from Feedonomics in this engaging conversation with valuable insights on creating an effective omnichannel strategy for your brand.Matt shares his experience at BigCommerce and how their M&A strategy led...
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47:05
Unleashing your B2B ecommerce website with the new BigCommerce B2B Edition, with Lance Owide from BigCommerce
Is your B2B e-commerce experience hitting the mark in today's digital-first world? Join us as we chat with Lance O-Wide, Director of B2B at BigCommerce, about the game-changing new B2B Edition and how it's revolutionizing the B2B e-commerce sec...
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49:55
Optimising inventory management and forecasting to improve financial strength, with Jill Liliedahl from Inventory Planner by Sage
This is an episode not to be missed.What if there was a way you could accurately forecast what your customers are likely to want in the future so you only buy the stock you need? Luigi speaks with Jill Liliedahl from Inventory P...
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39:27
Why every merchant should have a shipping strategy and give customers a choice of shipping methods, with Quentin Montalto from ShipperHQ
When was the last time you reviewed your shipping strategy?That’s the question our guest, Quentin Montalto from ShipperHQ asks in this podcast episode.Luigi and Quentin discuss the critical role of shipping in the e-commerce journ...
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48:16
Why BigCommerce B2B Edition is the platform of choice for fast-growing B2B merchants looking to offer an omnichannel experience to their customers, with Lance Owide from BigCommerce
We were very excited to be joined on the podcast by BigCommerce’s General Manager of B2B, Lance Owide.If you’re a B2B company - with or without a website - you won’t want to miss this episode.Luigi and Lance talk about the nuanc...
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47:25
The importance of backing up your ecommerce platform's data, with Jerry Meron from Rewind
The importance of backing up your ecommerce platform's data, with Jerry Meron from RewindOn the latest episode of the BIG, commerce podcast, Luigi welcomes Jerry Meron, from data backup and recovery platform Rewind.Jerry and Luigi...
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35:41
Why giving your B2B customers a true B2B payment experience will help you win, with Sean Last from Balance
Never have we seen so much focus on B2B e-commerce. However, merchants often take for granted that the payments and checkout for B2B websites can be the same as those for B2C.Launched in 2020, Balance aims to reshape B2B payments s...
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42:44
Connect your e-commerce stack and remove the complexity with the power of iPaaS, with Jim Herbert from Patchworks
With ecommerce becoming increasingly complex and good data more important than ever, merchants need to ensure their ecommerce systems are talking to each other, and in this episode of the BIG, commerce Podcast, Luig is joined by ‘ecommerce vete...
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41:06
Keeping on top of your pricing and healthy profit margins with Burc Tanir from Prisync
If you're finding the task of keeping on top of your prices a challenge, Burc Tanir - CEO & Co-Founder of Prisync - is here to help.Prisync is a competitor price tracking and dynamic pricing software for merchants of all sizes in al...
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42:43
Give your B2B customers the mobile experience they expect and deserve with Maarten Schuiling from JMango360
JMango360 are one of the leaders in mobile app development and B2B solutions for merchants on BigCommerce and Adobe Commerce.Luigi and Maarten discuss the importance of creating a solid ecommerce experience for B2B customers at a time wh...
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44:54
Season 3️⃣ Episode 6️⃣ - The importance of good product information and data management with Comestri
Luigi is joined by Tom Franey and Rob from Comestri, a unified PIM and e-commerce technology company, and Calashock partner.During the episode, we cover why it is important to have up-to-date and correct product data, how to optimise pro...
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Season 3
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Episode 6
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38:59